Privacy Policy

At Love Boats, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.

1. About Love Boats

Love Boats is a premier boat touring company based in Dubai Marina. We specialize in providing exceptional speedboat sightseeing tours featuring iconic landmarks including Dubai Marina, Palm Atlantis, and Burj Al Arab. Our services are designed to offer unforgettable marine experiences while maintaining the highest standards of safety and customer service.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• • Full name
  • Email address
  • Contact number
  • Booking details and preferences
  • Payment information (processed securely through our payment providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address
  • Browser type and version
  • Device information
  • Pages visited and navigation patterns
  • Referral source

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Essential Operations

• • Processing and confirming your bookings
  • Sending booking confirmations and reminders
  • Providing customer support
  • Ensuring safety compliance
  • Processing payments

3.2 Communication

• • Sending important updates about your booking
  • Providing safety instructions and tour information
  • Responding to your inquiries
  • Sending service-related notifications

3.3 Marketing and Improvement

• • Sending promotional offers and newsletters (with your consent)
  • Improving our services and user experience
  • Customizing content and advertisements
  • Analyzing website performance

4. Data Protection and Security

We implement robust security measures to protect your personal information:

4.1 Technical Measures

• • SSL/TLS encryption for data transmission
  • Secure data storage systems
  • Regular security assessments
  • Access control and authentication protocols

4.2 Organizational Measures

• • Staff training on data protection
  • Limited access to personal information
  • Regular security audits
  • Incident response procedures

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

8. Cookie Policy

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

We may transfer your information to servers located outside the UAE. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Love Boats UAE
Dubai Marina
Email: [email protected]
Tel: +971 4 238 0823
Phone: +971 56 166 0055